"I joined during the height of the COVID pandemic. Starting remotely, at a time when most of the team already knew each other, could have been a challenge. But thanks to the welcoming and inclusive nature of this group, I felt like one of the team from day one.

Despite the distance, I was treated as an equal, with my ideas being listened to and valued. The trust placed in me allowed me to contribute to and even work solo on several projects. It’s remarkable how seamlessly I’ve blended in, to the point that I believe many wouldn’t even realize I’m a contractor!

It's a culture where everyone, regardless of their position or how they started, feels they are making a difference each day.

It’s been a pleasure being part of such a supportive and collaborative team, and I’m grateful for the opportunity to continue working with all of you."

"My name is Jon Magnus Hushovd, and I’ve been with Puzzel since 2007. Over the years, I’ve been fortunate to take on more responsibilities and now work as Director Customer Care. I oversee our Support Teams and Service Management function, with a focus on ensuring that our customers love us and stay with us.

What I love about Puzzel is the strong sense of teamwork and support across our different departments and offices. My colleagues are highly skilled, engaged, and always ready to help. During my different roles, I've consistently had the challenges I need to grow professionally.

Over the years, I’ve also seen and been a part of the company becoming more professionalized and increasingly international in its operations, with both positive and challenging aspects along the way. Being part of an international company also allows me the opportunity to travel and connect with people from different cultures. And of course, the social activities we arrange keep things fun and allow us to get to know each other better."

"My name is Alison and I've been at Puzzel since October 2021. What I enjoy most about working at Puzzel is bringing together technology, strategic thinking and partnerships, while being part of a company with strong European roots and values

The pace of change within customer experience, AI and channel partnerships means there's a constant opportunity to learn, challenge assumptions and think differently.

I enjoy working with ambitious partners and colleagues who are curious, collaborative and focused on shared success. Seeing partners succeed is one of the most rewarding parts of my role.”

"What I enjoy most is the combination of ambition, autonomy and the pace. It’s a fast-moving environment where you’re trusted to make an impact and where good ideas actually get executed.

I also like that we’re solving real customer experience challenges instead of selling “just another tool”. There’s a strong focus on innovation, collaboration and helping customers modernise how they engage with their customers.

What makes it even more fun is the mix of people, commercially sharp, competitive, but also genuinely supportive. Everyone wants to win, but nobody wins alone here.

It’s definitely not a place for people looking for an easy ride, expectations are high and things move quickly, but if you enjoy being challenged, taking ownership and operating in an environment where average doesn’t really exist, it’s a great place to be.

Something extra:

One thing I didn’t expect before joining: how much freedom you actually get to shape your own success. If you bring energy, ideas and ownership, there’s a lot of room to grow fast and make a visible impact."