We are Puzzel
Puzzel is a fast-growing B2B SaaS company. We are playing in customer experience (CX) with a focus on omni-channel customer service platform (‘CCaaS’) with the flexibility and scalability to support smaller enterprises and global corporations. With headquarters in Oslo, Norway and offices in the UK, Sweden, Denmark, Finland and Bulgaria, we have over 20 years of pure cloud experience. We deliver a complete customer service platform with a proven track record. Puzzel was recognised as a Challenger in Gartner’s Magic Quadrant for Contact Centre as a Service for the fifth consecutive year.
When joining our team at Puzzel you are empowered to learn, lead and perform at your best, shaping the future of how companies engage with their customers to provide the best customer experience possible.
We’re experiencing high growth and are lucky to be working with forward-thinking customers. Customers who are partnering with us to change the way customer service is delivered. Together we’re addressing their critical customer experience challenges and improving the lives of their customers.
Are you in?
Workplace & culture
We are proud with our strong company culture and friendly atmosphere, pleasant working environment and colleagues with extensive experience and technical expertise.
We have an environment that is characterized by freedom and confidence to the individual employee, professional challenges and great professional and personal development opportunity.
Great people, of course! We Puzzelers are a diverse and inspired bunch who work hard and are passionate about what we do.
To work at Puzzel is an opportunity to influence and shape your own position in a company with big plans ahead.
Puzzeler perks
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Great compensation package:
Generous holiday days • Generous pension contribution • Benefits package
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Work - Life Balance:
Flexi time • Remote working options • Stylish city offices
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Company social activities and Puzzel Care:
Training and events attendance • Yearly kick off events • Birthday gift
Our Values
Our team of Puzzelers are at the heart of everything we do. Success comes from our employees and we have built our culture around our four values and encourage Puzzelers to be inventive, dependable, adaptive and empowered. We share information and ideas openly and with confidence and are direct and honest with each other. We work hard and enjoy what we do while constantly evolving to remain up to date with current thinking and innovation. We are passionate about being responsive to both our diverse customers and employees. All of this combined means we can achieve the ultimate goal: an inspired workplace with the culture and values to match.
Hear from Puzzelers
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I love the diversity of my work. It never gets boring.
Harald Bakken
Manager Product, Oslo
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The awesome culture, the people, the friendliness, the work life balance, the fun, the adventure, the challenge.
Rob Meah
Project Manager, London
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Unique atmosphere and culture, positivity and feeling of togetherness.
Valeria Stoyanova
Manager Financial Transactions, Sofia
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Puzzel allows everyone to be heard and gives us the chance to influence our common future.
Robert Jansson
Sales Manager, Stockholm
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Every single day is filled with challenges and solving one means making a real difference!
Mashud Ahmed
Product Manager, London
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At Puzzel the distance doesn’t stop us from helping each other out at any time.
Kristina Dedo
Client Success Trainer, Stockholm
About Puzzel
Puzzel is the leading European Contact Centre as a Service (CCaaS) provider. We are headquartered in Oslo, Norway and have offices in the United Kingdom, Bulgaria, Denmark, Finland, Sweden and the Philippines.
Already working at Puzzel?
Let’s recruit together and find your next colleague.