Puzzel is a fast-growing B2B SaaS company. Already #1 in the Nordics, our ambition is to become the clear European market-leader in the coming years 🚀
We are specialists in customer experience (CX) with a focus on omni-channel customer engagement platform (the category is called ‘CCaaS’ or ‘Contact Centre as a Service’) with the flexibility and scalability to support local enterprises and global corporations, manage their customer interactions and support their busy teams.
Headquartered in Oslo, Norway and with further offices in the UK, Sweden, Denmark, Bulgaria, Netherlands and the Philippines, we are a diverse group of go-getters with 25 years of pure cloud experience.
We work hard and we play hard, making sure we constantly evolve to stay ahead of the curve. We have an annual kick-off party to celebrate our successes and plan for the year ahead and pride ourselves on being inventive, dependable, adaptive and empowered. We value open communication and honesty to confidently deliver the best service and experience to our customers.
Why we’re proud
Key Data Points
- €50m in revenue FY2023
- 20% average year-on-year revenue growth
- Currently ~240 employees
- Used by more than 1100 businesses across 40 countries
- Servicing ~60,000 customer service agents on a daily basis + 800 million customer interactions yearly