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Puzzel career site
Department

Customer Success Group

Connect

Mel Lawn, Chief Customer Officer

Mel joined as our CCO in July 2025.

Mel has a long experience of leading customer facing functions (customer success, professional services, support, education).

She was previously CCO of Peakon, a Danish tech company in the HR-tech, acquired by Workday and, prior to this she worked with Deltek/Maconomy, another Danish company in the ERP space.

Mel's focus is on customer excellence, delivering value to our customers along the entire customer journey.

About Puzzel

Puzzel is the leading European Contact Centre as a Service (CCaaS) provider. We are headquartered in Oslo, Norway and have operations across Sweden, Denmark, Finland, United Kingdom, Bulgaria and the Netherlands.

Founded in 1998
Co-workers c. 290
Turnover €50 million+

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