DevOps Cloud Engineer

Great compensation package • Flexi time and remote working options • Strong company culture and friendly atmosphere • Pleasant working environment in Sofia
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We are Puzzel

We engineered one of the first cloud-based contact centre solutions already back in 1998 and today, our exceptional team continue to innovate in the world of customer interaction management. Our open software is easy to integrate, and we have one of the best user-interfaces in the industry.

Puzzel is a leading provider of Contact Centre, Communication and Payment Services as a cloud service (SaaS) to enterprise customers across Europe. With headquarters in Oslo, Norway and offices in the UK, Bulgaria, Sweden, Denmark and Finland, we’re experiencing high growth and are lucky to be working with forward-thinking customers. Customers who are partnering with us to change the way customer service is delivered. Together we’re addressing their critical customer experience challenges and improving the lives of their customers.

Find out more at www.puzzel.com

We are now seeking to strengthen our team with an Operations engineer with a strong developer mindset and experience with public cloud. The position will be based in our Bulgarian office centrally located in Sofia.

Job description

Puzzel have made a strategic decision to migrate our production platform from our private cloud to Microsoft Azure. As a DevOps Cloud Engineer in Puzzel you will play a key role in designing the Azure infrastructure to host our services together with the rest of our Applications & Infrastructure team. This team is currently counting 10 persons equally distributed between Oslo and Sofia.

You will also be integrated in a DevOps Feature team, with responsibility for a sub-set of Puzzel’s product portfolio, where you will cooperate closely with Developers, Testers and Product Managers. You will support the development activities with infrastructure design, deployment, automation, testing and monitoring.

In Puzzel, you will be part of a dedicated team, who support each other and take pride in delivering business critical services to demanding customers. Real-time data processing and 24/7 availability is an absolute requirement, while at the same time ensuring confidentiality of data and compliance with ISO27001 and PCI-DSS security standards.

Some travel, for the most part to Puzzel’s head office in Oslo, will be required. 

Required Skills

  • Microsoft Azure and/or other Public Cloud providers.
  • DevOps methodology, CI/CD pipelines, SW deployment, etc.
  • Infrastructure as code, Terraform or similar.
  • Networking and security.
  • Automation, Ansible, Powershell, etc.
  • Programming and scripting languages.

Preferred skills 

  • Windows server
  • Virtualization, Vmware
  • ITIL
  • Application testing
  • Master’s degree in Information Technology or similar

Personal skills

  • Assertive, proactive, hungry for learning;
  • Able to work structured and purposeful, plan your tasks and lead yourself
  • Able to implement, document and exit tasks;
  • Reliable, flexible and service-minded;
  • Good communication skills
  • Good English skills 

We offer:

  • Great compensation package 
  • An opportunity to influence and shape your own position in a company with big plans ahead
  • Pleasant working environment in Sofia and colleagues with extensive experience and technical expertise
  • Strong company culture and friendly atmosphere - we have an environment that is characterized by freedom and confidence to the individual employee 

Puzzeler Perks:

  • Stylish city office / free fruit and beverages
  • Flexi time and remote working supporting the work - life balance
  • Generous holiday and vacation days
  • Luxury health and travel insurance packages
  • Transport allowance
  • Working from home internet allowance
  • Sports card
  • Company paid phone and mobile internet
  • Training and events attendance
  • Yearly kick off events
  • Birthday gift

 

By applying you accept the terms of our Privacy Notice which can be found on our website.

Puzzel are not considering candidates that do not have a work permit in the country we are hiring in. 

Additional information

  • Remote status

    Flexible remote

Or, know someone who would be a perfect fit? Let them know!

Sofia, Bulgaria

Sopharma Business Towers
1797 Sofia Directions

Puzzeler perks

  • Great compensation package:

    Generous holiday days • Generous pension contribution • Benefits package

  • Work - Life Balance:

    Flexi time • Remote working options • Stylish city offices

  • Company social activities and Puzzel Care:

    Training and events attendance • Yearly kick off events • Birthday gift

Workplace & culture

We are proud with our strong company culture and friendly atmosphere, pleasant working environment and colleagues with extensive experience and technical expertise.

We have an environment that is characterized by freedom and confidence to the individual employee, professional challenges and great professional and personal development opportunity.

Great people, of course! We Puzzelers are a diverse and inspired bunch who work hard and are passionate about what we do.

To work at Puzzel is an opportunity to influence and shape your own position in a company with big plans ahead.


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